Edge Overview

Edge extends your WhatsApp Business Account to collect clean and validated data.

What Edge does

Edge sits between your customers’ WhatsApp messages and your business systems, capturing structured information without the noise of free-text replies.

Key concepts

There are three core ideas behind Edge:

  • Accounts — the WhatsApp Business Accounts you connect.
  • Forms — the structured data you collect.
  • Workflows — how collected data flows into your systems.

Next steps

Head to the Getting Started section to install Edge and connect your first account.