Frequently Asked Questions

QuestionAnswer
How do I access the platform?Edge is currently under controlled-access. Meaning you just need to contact our sales team. You will typically receive access within one day.
Can Edge be branded?You have to link your own WhatsApp Business Account in order to use Edge. You have full control over your business profile, the account name, and the profile picture.
How does the pricing work?Edge operates at a fixed cost. No hidden fees, no surprises. You can find our pricing on the pricing page.
Are you POPAI/GDPR compliant?Yes, but that doesn’t mean that you are! When storing personal information, you have to request permission from the user. Read our Privacy Guide for more information.